Privacy Policy

Obavjest o podnošenju pisanih prigovora korisnika usluge

Sukladno odredbi čl. 6. St.1 toč.3. Zakona o pružanju usluga u turizmu NN br. 130/17 pisani prigovor potrošača može se podnijeti:

  • na email info@adriaticsol.com; ili
  • poslati poštu na adresu Adriatic Sol d.o.o., Istarska ulica 25, 52212 Fažana, Hrvatska

Na podneseni prigovor korisnika usluge bez odgađanja pisanim putem potvrditi će se primitak prigovora, te u pisanom obliku odgovoriti na prigovor u roku od 15 dana od dana zaprimanja prigovora.

Notice of submitting written complaints of service users

In accordance with the provisions of Art. 6. St.1 item 3. Of the Law on Provision of Tourism Services NN no. 130/17 a consumer’s written complaint may be submitted via:

  • email: info@adriaticsol.com;
  • or send mail to: Adriatic Sol d.o.o., Istarska ulica 25, 52212 Fazana, Croatia

The received complaint of the service, user will be notified in writing without delay, the receipt of the complaint will be confirmed, and the objection will be answered in writing within 15 days from the day of receipt of the complaint.